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SASKnowledgeCRMHow to Add a New Lost Reasons
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CRM Configuration
1 min read

How to Add a New Lost Reasons

This function helps you identify and resolve the cause of an opportunity lost. The Configuration tab contains the Lost Reasons menu.

Lost Reasons

This window provides all of the system-configured reasons for missed chances. To include a fresh lost cause, choose “Create.” The window will display a new line, as seen below.

This function helps you identify and resolve the cause of an opportunity lost. The Configuration tab contains the Lost Reasons menu.

New Reason

You can enter the new reason in the above-mentioned area.

You may observe the Won and Lost alternatives in their form format while keeping an eye on the dynamics of a lead or opportunity. If it doesn’t fit the definition of a quote, you can label it as “Won.” The window shown below appears.

Mark Lost Reason Pop-Up

As seen above, you may choose the lost reason from the dropdown list. Once you click “Submit,” the Lost tag will appear in the form view.

Lost Reasons Forms

By selecting the Restore button, which returns you to the initial form view, you may reverse this action.

Now, we shall move on to some features in the Settings menu of CRM.

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