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Explore 84+ step-by-step guides, configuration playbooks, and operational documentation across all SAS applications.

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Select an application module to explore its dedicated documentation and tutorials

Accounting
Accounting
0 articles
Activity
Activity
12 articles
Calendar
Calendar
3 articles
Complaint
Complaint
3 articles
CRM
CRM
17 articles
Dealers
Dealers
9 articles
Discuss
Discuss
4 articles
Inventory
Inventory
9 articles
Purchase
Purchase
8 articles
Sales
Sales
16 articles
Sample Request
Sample Request
3 articles

All Knowledge Base Articles

84

Activity Dashboard

(8)
ActivityActivity

Activity Type

Email, Call, and Meeting, etc. activity types used to classify client interactions and engagement tasks. It helps in effective communication and management. Defining activity types helps organize and track activities...

2 min read
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ActivityActivity

Cancelled Activities

A Cancelled activity refers to a task that was planned or scheduled but later withdrawn or terminated before it was completed. Cancellation may occur due to changes in priorities, external...

1 min read
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ActivityActivity

Overdue Activities

An Overdue activity refers to a task or action that was scheduled or expected to be completed by a specific date or time but remains unfinished beyond that deadline. These...

1 min read
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ActivityActivity

Today's Activities

Today's activity refers to any tasks or actions that are planned or have taken place within the current day. It includes all activities that are scheduled, in-progress, or completed today....

1 min read
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ActivityActivity

Completed Activities

Completed Activities refer to tasks or actions that have been successfully executed or finished as per the planned objectives. These activities are marked as "Done" within a system or workflow,...

1 min read
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ActivityActivity

Planned Activities

A Planned activity refers to any task or action that is scheduled in advance to be carried out at a specific time or within a defined timeline. These activities are...

1 min read
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ActivityActivity

All Activities

By clicking on the All Activities section, it redirects to the All Activity page where you can see a list of activities which is scheduled by emails, calls, and meetings,...

2 min read
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ActivityActivity

How to See Activity Dashboard

Click on Activity App, then you can see the activity dashboard page. Here, the activity dashboard is a platform where you can schedule/view client meetings, calls, emails, and other tasks....

1 min read
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CRM Configuration

(8)
CRMCRM

How to Set Up Predictive Lead Scoring

This feature's primary purpose is to support lead management by adjusting the statistical likelihood that a lead will be closed. Each lead's score is determined by a set of factors,...

1 min read
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CRMCRM

How to Use Rule-Based Assignment

With a Rule-based assignment, you may assign leads to salespeople regularly according to predetermined guidelines. Turn this feature on in the Settings menu, as indicated below. There are two choices...

2 min read
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CRMCRM

How to Manage Multi Teams in CRM

You may allocate salespeople to different sales teams with this capability. Turn on "Multi Teams," as indicated below. Under the Sales Teams option, you can now hire a salesman to...

1 min read
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CRMCRM

How to Add a New Lost Reasons

This function helps you identify and resolve the cause of an opportunity lost. The Configuration tab contains the Lost Reasons menu. This window provides all of the system-configured reasons for...

1 min read
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CRMCRM

How to Create Tags

The CRM module's Tags feature facilitates finding and searching through the records that are set up there. To use this functionality, choose the Tags menu from the Configuration tab's dropdown...

1 min read
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CRMCRM

How to Set Up Recurring plans

The CRM module provides a productive framework for planning on the opportunities that are specified inside it and defining recurring revenues. Select 'Settings' from the Configuration menu. Check the box...

1 min read
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CRMCRM

How to Manage Customer Records

All of your customers' information, including contact data, may be stored in the CRM module. To access these stored contacts, select Customers from the Sales menu. The customer's information is...

1 min read
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CRMCRM

How to Add and Manage Sales Team in CRM

A company's sales teams are often appointed to oversee the sales-related operations of its products/services. To keep an eye on this function, select "Sales Teams" from the Configuration menu. You...

2 min read
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Configuration Overview

(6)
SalesSales

How to Add Units of Measure

In order to manage the quantities of various items, multiple units of measurement must be configured in the CRM Sales module. From the Settings menu, you may enable the Units...

1 min read
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SalesSales

How to Create and Manage Product Attributes

Attributes allow you to organize and classify products effectively, making it easier for customers and staff to navigate and filter options. For example, attributes like size, color, and material can...

1 min read
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SalesSales

Tags – Managing Sales Tags

Adding tags to sales quotations and orders makes it easier to find and identify these entries. It also lets you customize these tags to fit your style preferences. Click the...

1 min read
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SalesSales

How to Manage Shipping Methods

This area guarantees that product delivery and price are in line, with customer pleasure as the top priority. You may efficiently set up shipping options on sales orders and quotes...

2 min read
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SalesSales

How to Manage Quotation Templates

Creating a predefined framework for sales quotes will aid in the management of orders that follow the same pattern. You may make the process of producing new quotes easier by...

2 min read
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SalesSales

Settings

By clicking on it, you may select the Settings option from the Configuration menu. Via this window, any Sales parameters can be changed. In the Settings menu of the Sale...

1 min read
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How to Manage Dealer

(6)
DealersDealers

How to Schedule Meetings, Managing Opportunities, and Sales

Meetings: Once you click on Meetings, it will open a Calendar view, click on the date on which you want to schedule, then you will see a popup in which...

1 min read
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DealersDealers

How to Navigate and Manage Dealer Management Options and Actions

The small setting icon when clicked will show the below–mentioned options:

1 min read
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DealersDealers

How to Add Internal Notes in Dealer

The Internal Notes, is where you can write any notes related to the Dealer and then click on the Save icon which is at the top.

1 min read
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DealersDealers

How to Add Invoicing Information for a Dealer

Click on the Invoicing Tab and add the information Under Invoicing, you can quickly enter the bank account details and the associated account number of the dealer.

1 min read
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DealersDealers

How to Add Sales & Purchase in Dealer

Click on Sales & Purchase Tab and then click on Add The Sales & Purchases tab, which only appears when the Sales, Purchase, or Point of Sale applications are installed/activated....

2 min read
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DealersDealers

How to Add Contacts & Addresses in Dealers

Click on Contacts & Addresses Tab You can add more contacts here if necessary. For the sales orders, the invoice and delivery address are provided. You can enter the phone...

1 min read
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Orders Menu Management

(5)
PurchasePurchase

How to Manage Drop Shipping

Drop shipping is one of the most sensible shipping choices for vendors who do not intend to have goods on hand. With this method, items can be shipped directly from...

2 min read
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PurchasePurchase

How to Manage Vendors Effectively

A commercial organization handles many kinds of retail or wholesale purchasing. Keeping track of and managing the information from various vendors may be necessary, depending on the goods you have...

2 min read
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PurchasePurchase

Purchase-Agreement (Blanket Orders & Call for Tenders)

A purchase agreement might outline the terms and conditions that are intended to be agreed upon by the vendor and the client. Both parties must accept the terms and conditions...

3 min read
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PurchasePurchase

Top 10 Best Practices to Create and Manage Requests for Quotation Successfully

This page allows you to manage Requests for Quotation. The Purchase module allows you to handle every aspect of buying your products. SAS' sophisticated buy management system streamlines vendor administration,...

5 min read
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PurchasePurchase

How to Successfully Create and Track Purchase Orders: 3 Must-Know Tips

Create and track purchase orders with detailed product and pricing info using the Purchase module or Orders menu to streamline supplier communication. The purchase order is regarded as a sort...

5 min read
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Manage Products in Inventory

(4)
InventoryInventory

Ultimate Guide to Smart Product Packaging in SAS Inventory(2025)

Boost efficiency, reduce product damage, and ensure seamless deliveries with smart Product Packaging in SAS Inventory. Learn how to manage Product Packaging in SAS Inventory with this 2025 guide. Create...

5 min read
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InventoryInventory

How to Track Lot & Serial Numbers Accurately(7 Ultimate Guide)

Lot & serial numbers are critical for traceability in inventory management. Lot & serial numbers enable businesses to track products from production to delivery. In SAS Inventory, lot numbers refer...

6 min read
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InventoryInventory

How to Manage Product Variants for Better Sales: 5 Smart Features

Product Variants & Attributes Learn How to Manage Product Variants for Better Sales in the SAS Inventory module, including 5 key configuration steps to optimize eCommerce performance and boost sales....

4 min read
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InventoryInventory

How to Manage Products Effortlessly: 3 Must-Know Tricks in SAS

Products Learn how to manage products efficiently in the SAS Inventory module — add, edit, or remove product data with ease using the Products tab. SAS Inventory module is a...

8 min read
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Inventory Operations

(4)
InventoryInventory

Easy Ways to Manage Run Scheduler Efficiently

Manage Run Scheduler from Operations Menu: SAS schedulers are a useful tool for automating your company's manufacturing and purchasing processes. You can set up specific intervals in the scheduler to...

1 min read
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InventoryInventory

How to Successfully Manage Replenishment in 4 Easy Steps

Here, you can Manage and track inventory restocking efficiently using the Replenishment tool from Operations Menu. You can replenish your depleted stock from their vendors and route with the Replenishment...

2 min read
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InventoryInventory

Effectively and Quickly Manage Inventory Adjustments from the Operations Menu

With the help of the Inventory Adjustments feature from the Operations Menu, you have a special tool to monitor the company's inventory and quickly update its number. You can make...

7 min read
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InventoryInventory

How to Manage Transfers from the Operations Menu

It is crucial to pay attention to the management of product transfer from one site to another if your business has several warehouses for product storage or separate branches at...

7 min read
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Products Overview

(4)
SalesSales

How to Manage Discounts, Loyalty & Gift Card

Promotions, discounts, gift cards, and so on may help your product reach a wider audience and increase sales. Choose the Settings option from the Configuration menu to activate this function....

7 min read
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SalesSales

How to Use Pricelists Effectively in Sales Module

The Sales module may help you define your company's pricing strategy. This module contains a feature called Price Lists that will assist you in setting up appropriate prices for your...

3 min read
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SalesSales

How to Add and Manage Product Variants & Attributes

The Product variant option in the Sales module makes it simple to specify various variations of a product. You must enable the Product Variants option from the module's Settings menu...

3 min read
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SalesSales

How to Add a New Product – Product Setup Guide

A well-organized product setup significantly influences the flawless operation of the Purchase, Inventory, Sales, e-commerce, and Rental modules. As a result, a consistent product layout implies that these modules will...

4 min read
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Order Management

(4)
SalesSales

How to Add and Manage Customer Records

Having a dedicated platform for tracking all of your consumers can help you improve your sales. It provides a centralized mechanism for collecting client data. It makes it possible for...

3 min read
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SalesSales

How to Manage Sales Team

To oversee all sales-related operations inside a business, a specialized staff is required. To handle and keep an eye on all sales-related operations, a corporation might assemble a team of...

3 min read
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SalesSales

How to Manage and Create Sales Order

When the customer confirms the quotation, it is transformed into a sales order. They can Sign and pay the quote using the website's customer portal. A pop-up window similar to...

2 min read
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SalesSales

How to Create a Quotation in Sales module

The first stage in developing a sales connection with a customer is generating quotes. You may prepare a quote for a client who contacts you for sales-related services that have...

5 min read
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Manage Activity

(4)
ActivityActivity

Activity History

Activity history provides a comprehensive record of all past activities , helping to review past engagements and monitor progress. Here, you can see Document Name, Activity Type, Summary, Due Date,...

1 min read
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ActivityActivity

Reporting

One of the best elements that enables us to comprehend the overall functioning of a module is the reporting tool. You can efficiently analyze the Email, Call, and Meeting, etc...

1 min read
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ActivityActivity

How to See Activities (All Activity / My Activity) or How to Add an Activity Tag

Follow these steps to see 'All Activity / My Activity' by clicking on the Activity option. 1.Click on Activity, then you can see three options (All Activity, My Activity, and...

2 min read
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ActivityActivity

How to Assign Activity to a Dealer

The following steps outline how to assign an activity to a dealer. 1. Click on the Dealer App. 2.Click on the New button or click on any existing dealers, so...

1 min read
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Lead Management

(4)
CRMCRM

How to customize Visits to Leads settings for better conversion

You may turn website visits into leads or possibilities. Click the Configuration tab and choose Settings from the dropdown list to begin this conversion. "Visits to Leads" should be enabled...

2 min read
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CRMCRM

How to Create a Quotation in CRM

The CRM module is made in a way that makes it simple to start a new quote in the Pipeline window at any point. Under the Sales tab, click "My...

3 min read
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CRMCRM

How to Create a New Opportunity from a Lead

Every time you produce a new lead, you may convert it instantly into an opportunity. Converting a lead to an opportunity in this manner raises the likelihood of it eventually...

4 min read
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CRMCRM

What is Lead Management

Lead Management allows you to gather leads from several sources and track which ones meet the requirements to be considered as opportunities. Additionally, the CRM module assists you in generating...

2 min read
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Manage Discuss

(4)
DiscussDiscuss

How to Start Meetings in Discuss Module

You can hold meetings and invite other members by using the Discuss Module. You can choose to Start a Meeting in the Discussion Module by following the instructions below. When...

2 min read
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DiscussDiscuss

How to Create New Direct Messages

Let's now examine the process of creating new Direct Messages under the Discuss Module. To do that, click the plus icon that appears in the window. When you select it,...

2 min read
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DiscussDiscuss

How to Create New channels in the Discuss Module

The Discuss Module allows you to create your own channels. To do that, as seen in the figure below, you have the option to construct a channel on the left...

2 min read
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DiscussDiscuss

What is Discuss?

Discuss is an internal communication app that allows users to connect through messages, notes, and file sharing. You can use it to send and receive messages from anywhere within your...

1 min read
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Manage Complaint

(3)

Manage Sample Request

(3)

Activity Management

(3)

Manage Calendar

(3)

Manage Sales

(2)

Dashboard

(2)

Inventory Overview Dashboard

(1)

Vendor Price List Setup

(1)

Reporting- Purchase Analysis

(1)

Product Management

(1)

Reporting

(1)

Manage CRM

(1)

Dealer Configuration

(1)
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