Short answer: Ceramic dealer software in Pune should let showroom counter staff answer a walk-in buyer from live stock by design, grade and cartons, make a quotation from the right price list while the buyer waits, book the stock when the buyer confirms, and follow up every open quote on WhatsApp with a date. Each buyer, whether a family, contractor, architect or builder, becomes one record, so the next salesperson knows what was shown and quoted.
Pune tile showrooms on busy roads serve families, contractors and architects on the same day. This guide covers the counter flow, buyer types and how SAS fits. For the dealer stock side, read our tile dealer stock management guide.
Why do tile showrooms lose walk-in buyers?
Walk-in buyers often shortlist, ask for a rate and leave without buying on the first visit. The sale is lost in what happens next.
The rate was written on a slip and nobody followed up.
The stock answer was "I'll check" and the call never came.
Another salesperson met the buyer next time and did not know the history.
The design shown was out of stock in the batch needed.
What happens at a tile showroom counter?
A good counter flow has five steps.
Shortlist designs from the display.
Check stock for each, by grade and cartons.
Quote from the price list for that buyer type.
Confirm and book the stock for the order.
Follow up open quotes on WhatsApp with a date.
How should a showroom handle different buyers?
Each buyer type needs a different follow-up. Record the type on the buyer.
Home buyer: follow up with quote on WhatsApp, visit reminder.
Contractor: follow up with price list rate, delivery date.
Architect or designer: follow up with samples, new designs.
Builder: follow up with one-batch booking, project rate.
What should ceramic dealer software in Pune show at the counter?
Keep it to what a counter salesperson needs in front of a buyer:
Design image, size, finish and grade.
Stock after confirmed orders, in cartons and pieces.
The rate from the buyer's price list.
The buyer's past visits and quotes.
How does Sales Automation Suite fit a tile showroom in Pune?
Sales Automation Suite (SAS) from Peanut Square is one ERP and CRM built for how India sells. It is meant for Indian B2B sellers who outgrow a CRM-only stack: India lead portals and WhatsApp are on the pricing page, the price is in rupees, and it runs on Cloud or On-Premise.
The SAS tile industry page says traders and dealers use the same modules as manufacturers, and lists SAS Ceramic Stock Management, Product Carton Management (cartons and pieces), SAS Dealers and SAS WhatsApp Index. The SAS pricing page lists Quotations, Sales Orders, Billing, POS Print and Customer Login. The SAS knowledge base explains creating a quotation and price lists.
In the SAS Ceramic Stock screens shared by Nishant Patel on 19 Oct 2026 (customer details hidden), the Design Master holds a design image, size, finish and status, and the Design Stock View shows stock for a design by grade after orders. Our guides on choosing tile dealer software in Ahmedabad and tile sample request tracking cover the buying checklist and samples.
On price: ₹300/user/month on Premium (40% off ₹500, GST extra, billed yearly).
SAS is built by Peanut Square in Ahmedabad, Gujarat. The SAS tile industry page lists ISO 9001:2015 and ISO 27001:2022.
To see it with your own process: Book a free demo at sas.peanutsquare.com
What should ceramic dealer software in Pune do for a tile showroom?
Show live stock by design, grade and cartons at the counter, make quotations from the right price list, book stock when the buyer confirms, and follow up open quotes with a date.
How should a tile showroom follow up walk-in buyers?
Send the quotation on WhatsApp the same day, set a follow-up date, and note what was shown. Use one record per buyer so any salesperson can pick it up.
Do showrooms need separate price lists?
Usually yes: retail, contractor and builder rates differ. Keep a price list per buyer type and let the quotation use it.
Can showroom software count cartons and loose pieces?
It should. The SAS tile page lists Product Carton Management, which tracks cartons and pieces.
Does SAS work for tile dealers, not just factories?
Yes. The SAS tile page says traders and dealers use the same modules as manufacturers.
