Cancellation and Refund Policy
Thank you for choosing Sales Automation Suite (SAS). We are committed to providing high-quality services. Please review our Cancellation and Refund Policy below, which applies to purchases made through our website with annual payments via third-party payment gateways.
1. Cancellation Policy
- No Refunds After Purchase: Once you make a purchase for SAS, there are no refunds issued, as the payment is for the full year. We encourage you to review the product thoroughly before making your purchase.
- Cancellation Before Renewal: Please contact our customer support team at business@peanutsquare.com. A confirmation of the cancellation will be provided.
2. Refund Policy
- No Refunds: As per our policy, we do not offer refunds once the purchase has been made, as the payment covers the entire year of service. Please ensure that you are fully satisfied with the product before completing the transaction.
- Renewals: If you choose to cancel, you will not be charged for the following year. However, no refund will be issued for any portion of the current annual payment.
3. Non-Refundable Situations
- After Purchase: No refunds will be issued after the purchase is completed, regardless of usage or cancellation requests.
- Renewals: Since the annual payment is for a full year, cancellations or refunds are not applicable for renewals. Renewals are billed for the upcoming year, and the customer may choose to opt out at the time of renewal.
- Customizations and Integrations: If you have requested specific customizations or integrations to SAS, these services are non-refundable once the work has begun.
4. Product Access After Cancellation
If you decide to cancel before the renewal date, you will continue to have access to SAS until the end of the current billing period. If there is no renewal made, your access to the product will be terminated Immediately.
5. Changes to the Refund Policy
We may update or modify this Cancellation and Refund Policy at any time. Any changes will be posted on our website, and they will take effect immediately upon posting.
6. Contact
For questions or assistance with cancellations, please contact our customer support team at business@peanutsquare.com. We are here to assist and ensure your experience with Sales Automation Suite (SAS) is smooth and satisfactory.